Cancellation Policy

Electronic Waiver: Program and Cancellation Policies

Glossary of terms:

  • Application fees: includes the $25 BAA yearly online application.
  • Tuition: the cost of any BAA program or intensive (minus the first $300, considered as a program’s tuition deposit).  
  • Deposit: the first $300 deposited towards tuition of any BAA program, workshop, or intensive. This is the amount required to lock and reserve your spot in any BAA intensive program you desire to attend. It counts towards your tuition.

BAA’s Cancellation Policy:

 

All application fees, the session deposit, and any tuition payments remain strictly non-refundable.

In the case of cancellations, tuition payments (minus the $300 deposit) are creditable within your BAA account, and can be used for programs within a later season (calendar year), but within two-years of your cancellation.
In order for BAA to process any cancellation, a written request must be sent to enrollment@broadwayartistsalliance.org within the following timelines, before the start of the program that the student is currently registered for:

  • A minimum of 30 days notice before the start of the program for all Summer and Winter and Fall Programs. 
  • A minimum of 7 days notice before the start of the program or first coaching for Adult Pro, BAA Conservatory, College Prescreen Express, BAA Onstage, and One Day Master Classes
  • If a student wishes to cancel their BAA registration and gives notice less than the above specified number of days, both their $300 deposit and any tuition amount paid will be forfeited.
  • Should health concerns arise, we will allow cancellations and subsequent credits (minus the deposit) up to 2 days (48 hours) before the program begins with a written request and doctor’s note, and/or positive Covid-19 test result..

As an exception, a student may transfer both their tuition payment AND deposit to another program within the same season (calendar year) they are already registered for.
In order for BAA to process a program transfer, a written request must be sent to enrollment@broadwayartistsalliance.org within the following timelines, before the start of the program that the student is currently registered for:

  • 30 days notice before the start of the program for all Summer and Winter Intensives 
  • 7 days notice before the start of the program for Adult Pro, BAA Conservatory, BAA Onstage, College Prescreen Express and One Day Master Classes
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Please read below for additional  details on crediting timelines and policies per program.

SUMMER INTENSIVES 

Transfers and Changes within Summer Sessions of the same year: Accepted students may request a transfer within our Summer Session offerings, for as long as space remains in their desired session and major, with great flexibility and within the notice times outlined below. BAA charges no penalty or transfer fees if you want to move between Summer Sessions of the same year. Please note that students need to have also been previously accepted to any session/major they request to transfer into. 

  • If a student wishes to transfer their 2023-2024 deposit and tuition payments out of their Summer Session and into another program, a written request must be sent to enrollment@broadwayartistsalliance.org thirty (30) days or more before the start of their currently registered or desired program. 
  • If a student gives less than 30 days notice, their request will be processed as a cancellation: $300 deposit will be deducted and any remaining tuition amount already paid will be credited to the student’s account for the new session, or to be used toward another program of choice within a two year period. 
  • For cancellations received with less than 7 days notice of the start of the intended program, BAA cannot offer any credit amount. You will forfeit both the deposit and tuition balance.

As an exception to this policy, and in light of the pandemic: if a student is unable to attend their BAA Summer Session(s) for health or travel reasons, they will be awarded a tuition credit (minus their $300 deposit) as long as they are able to provide one of the following at least 48 hours before the start of the program: 

1) A doctor’s note citing a Covid related illness or medical emergency of any kind.
2) A written statement of concern that the student has been exposed to any person who has been diagnosed or is showing signs of COVID-19.
3) Written proof of unforeseen travel issues (travel banned by local or federal authorities, cancelled flight, Act of God, etc.). 

If a student is unable to provide one of these items 48 hours in advance, BAA cannot offer a credit for cancelled enrollment. 

Because of the time frame of the student advising process for BAA’s intensive programs, there will be a $50 student advisor administrative fee deducted from any approved credit to your account ONLY if a tuition credit is requested with less than 30 days of notice before the start of the program from which you have withdrawn, and your advisor has already started counseling you.
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WINTER AND FALL WORKSHOPS

Transfers and Cancellations: 

  • If a student wishes to transfer their 2023-2024 deposit and tuition payments out of their Winter or Fall Workshop registration and into another program of the same calendar year, a written request must be sent to info@broadwayartistsalliance.org 30 days or more before the start of their currently registered or desired program. 
  • If a student gives less than 30 days notice, their request will be processed as a cancellation: their $300 deposit will be deducted and any remaining tuition amount already paid will be credited to the student’s account, to be used toward another program of choice. 
  • With less than 7 days notice of an intended cancellation, BAA cannot offer any credit amount.

As an exception to this policy, and in light of the pandemic: if a student is unable to attend the BAA Winter or Fall Workshops for health or travel reasons, they will be awarded a tuition credit (minus their $300 deposit) as long as they are able to provide one of the following at least 48 hours before the start of the program: 

1) A doctor’s note citing an illness or medical emergency of any kind.
2) A written statement of concern that the student has been exposed to any person who has been diagnosed or is showing signs of COVID-19.
3) Written proof of unforeseen travel issues (travel banned by local or federal authorities, cancelled flight, Act of God, etc.). 

If a student is unable to provide one of these items 48 hours in advance, BAA cannot offer a credit for cancelled enrollment. 

Because of the time frame of the student advising process for BAA’s intensive programs, there will be a $50 student advisor administrative fee deducted from any approved credit to your account ONLY if a tuition credit is requested with less than 30 days of notice before the start of the program from which you have withdrawn and your advisor has already started counseling you.
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ONE DAY MASTER CLASSES AND PRESCREEN EXPRESS

Credit will be issued if written notice of cancellation is received at least seven (7) days prior to the beginning of any One Day Master Class or College Prescreen Express class. 

If a student fails to attend one of the above listed programs and does not give seven (7) days notice, they must provide one of the following at least 48 hours before the first day of the program to be eligible to receive a class credit:

1) A doctor’s note citing an illness or medical emergency of any kind.
2) A written statement of concern that the student has been exposed to any person who has been diagnosed or is showing signs of COVID-19.
3) Written proof of unforeseen travel issues (travel banned by local or federal authorities, cancelled flight, Act of God, etc.).

If a student is unable to provide one of these items on or before the Friday before the first day of the program (or 48 hours in advance, whichever is favorable to the participant), BAA cannot offer a credit for cancelled enrollment. 

If private coachings or preparation for the program has begun, a coaching fee will be deducted.

BAA reserves the right to cancel any program or class if less than 6 paid students have registered or if external factors might endanger participant safety (including but not limited to health and travel related factors). In the rare event that this occurs, BAA will offer a full tuition credit or refund, online training options, and sufficient notice for all participants.

Credits may be applied to any intensive program a student has been previously accepted to, including other upcoming One Day Master Classes or future Workshops or Intensives within a two year period. Credits cannot be applied to Private Coachings and BAA Merchandise.
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THE ADULT PROFESSIONAL WORKSHOP

Credit (minus the $300 deposit) will be issued if written notice of cancellation is received at least seven (7) days prior to the beginning of any Adult Pro Program or class. If a student fails to attend the program and does not give seven (7) days notice, they must provide one of the following at least 48 hours before the first day of the program to be eligible to receive a credit for remaining tuition already paid:

1) A doctor’s note citing an illness or medical emergency of any kind.
2) A written statement of concern that the student has been exposed to any person who has been diagnosed or is showing signs of COVID-19.
3) Written proof of unforeseen travel issues (travel banned by local or federal authorities, cancelled flight, Act of God, etc.). 

If a student is unable to provide one of these items 48 hours in advance of the program, BAA cannot offer a credit for cancelled enrollment. 

BAA reserves the right to cancel any program or class if less than 6 paid students have registered or if external factors might endanger participant safety (including but not limited to health and travel related factors). In the rare event that this occurs, BAA will offer a full tuition credit or refund, online training options, and sufficient notice for all participants.

Credit for Adult Pro Participants may be applied to next year’s workshop, or any other Adult Pro series BAA may offer. If participants are under the age of 25, tuition credits may also apply to One Day Master Classes in a two year period. If participants are 21 or younger, tuition credits may also apply to BAA Summer, Winer or Fall Intensives, or BAA Conservatory (pending acceptance to the program after an audition), in a two year period.
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BAA CONSERVATORY

Credit (minus the $300 deposit amount) will be issued if written notice of cancellation is received at least seven (7) days prior to the beginning of any BAA Conservatory Program. If a student fails to attend the program and does not give seven (7) days notice, they must provide the following at least 48 hours before the first day of the program to be eligible to receive a class credit: a doctor’s note citing an illness or medical emergency of any kind that will prohibit prolonged participation in this 10 week series. If a student is unable to provide this, BAA cannot offer a credit for cancelled enrollment.

BAA reserves the right to cancel any program or class if less than 6 paid students have registered or if external factors might endanger participant safety (including but not limited to health and travel related factors). In the rare event that this occurs, BAA will offer a full tuition credit or refund and sufficient notice for all participants. While BAA does not foresee this happening in 2023-2024, in the event that any 2023-2024 event previously noted as ‘in-person” has the need to move online, full deposit and tuition credits will be allowed.

Credit from BAA Conservatory tuition may be applied to any intensive program a student has been previously accepted to, including other upcoming BAA Conservatory sessions, Summer, Winter, or Fall Intensives within a two year period. It can also be applied toward One Day Master Classes in a two year period.
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BAA ONSTAGE

BAA Onstage requires a commitment to rehearsals and performance requirements like any traditional show experience. During the audition and callback process, students and families are made aware of the tuition cost, expectations, and timeline to ensure that everyone is prepared to commit fully to the production(s). 

After auditions and callbacks, students will be made aware of their role offer promptly; they may decline or accept it by filling out an official form. Participation in a BAA Onstage production is finalized once a student pays their tuition in full (no deposits are available for BAA Onstage). Once a student accepts their role and tuition payment is made, BAA cannot offer any credit or refund. Tuition credit exceptions will only be considered in the following situations, and if BAA receives written communication to onstage@broadwayartistsalliance.org at least 48 hours before the start of the first rehearsal:

  1. A doctor’s note citing an illness or medical emergency of any kind that will prohibit prolonged participation in BAA Onstage’s rehearsal process.
  2. An unforeseen family situation or emergency that would impede participants’ ability to record required audio and footage and submit it in a timely manner.

In the event of Scenarios 1 or 2 and the student does receive a tuition credit for BAA Onstage, it may be applied to any future BAA Onstage production that the student auditions for and is cast in, or any Intensive, Workshop, or One Day Master Class they’ve been accepted to, within a two year period. Credits may not be used toward Private Coachings or BAA Merchandise.

STAR MEMBER & DISCOUNT CODES

Any student wishing to apply a Star Member Code, Discount Code, or Credit Code to an order must do so during the initial registration. BAA will not issue refunds or credits in the event that a Star Member Code, Discount Code, or Credit Code are not applied to an order at the time of payment.

REGISTRATION ERRORS

We understand that mistakes in your online shopping cart sometimes happen. BAA will consider fully refunding a tuition payment mistake, if written notification is promptly received within 24 hours of the error. Please be sure you do NOT register for any audition-only program to which you have not yet been accepted. If you have questions about your admissions status, please contact us at admissions@broadwayartistsalliance.org

Regarding BAA’s Covid-19 Pandemic Cancellation Policy, and Credit Expirations: 

During the height of the Covid-19 pandemic, BAA adjusted the timeline that credits for any 2020 or 2021 program can be used from its previous two year limit, to indefinitely. Please read below for information on how to make use of your credit, as of November 8th, 2021:

  • Any credits issued in correlation with concerns over Covid-19, and dating from March 2020 – November 2021, will be honored in perpetuity.
  • Credits issued in 2019 are still applicable; any credits issued prior to 2019 are now considered expired (void) per BAA’s pre-Covid 19 two-year use policy.
  • Any credits issued after November 2021 will officially expire after two years, on December 1 of that second year. (For example, if you request a tuition credit in April of 2022, that credit will expire on December 1, 2024.)

Credits may be applied to any Summer or Winter Intensive program a student has been previously accepted to as well as our BAA Conservatory Program, BAA Onstage Productions, One Day Master Classes, and additional offerings (excluding Private Coachings and BAA Merchandise). All $25 online application fees continue to be strictly non-refundable.

Should health concerns arise, we will allow cancellations and subsequent credits (minus the deposit) up to 2 days (48 hours) before the program begins with a written request and doctor’s note, and/or positive Covid-19 test result.

THANK YOU!
Thank you for being a valued part of the BAA family!

We are hopeful that in updating our cancellation policy to allow for health related cancellations, you feel you can register for your summer program and training opportunities with confidence, knowing you have the flexibility to change your plans.

We will continue to follow state and federal recommended safety protocols. Please continue to stay tuned to our homepage blog for COVID-19 program related updates. The safety of your children is extremely important to us and we want you to know we care deeply about their well being (and yours)! Please be well!

BAA Program Policies & Notes

  • Student alcohol and drug use is strictly prohibited.
  • Student smoking is strictly prohibited.
  • BAA’s receipt of completed application does not guarantee student acceptance into programs.
  • BAA is not responsible for students who do not attend classes or activities as scheduled. If a student leaves BAA’s premises or supervised activities, BAA is no longer responsible for his or her whereabouts, actions or welfare. BAA is not responsible for students during their free time outside program hours.
  • Students will have very limited free time during programs and are expected to prepare for classes during off time. Out of town students wishing to tour New York should plan to do so before or after the week(s) of their Intensive.
  • Parents or guardians must inform BAA of any pre-existing medical conditions of a student. This must be done in writing via a series of online forms. No students will be permitted to begin the programs without medical and insurance information and a parent signature. In light of COVID-19, our Medical Protocols will continue to be updated for our 2023- 2024 programming to include protocols such as mandatory Covid testing before arrival.
  • Violation of any BAA Standards and Regulations may result in exclusion from the programs without refund of tuition.
  • Student and/or parent/guardian shall hold BAA and its staff harmless for any injury that may occur.
  • All photographs, video and/or audio recordings of the students by BAA may be used in connection with the promotion, publicity, and marketing of the Broadway Artists Alliance’s Musical Theatre and Winter & Summer Intensive programs without permission or compensation to the students.
  • Broadway Artists Alliance does not discriminate based upon gender, race, ethnicity, or other physical characteristics.
  • If a student misses any portion of a Workshop or Intensive for any reason (industry business, medical emergency, etc.) BAA cannot guarantee final showcase participation, either in full or in part.
    • While we are extending our Cancellation for Credit Deadlines, all credits must be requested before the first day of a Summer Intensive Program. Credits, refunds,  or make-up classes will not be issued for missed classes once a program has officially begun. No program will be pro-rated if a student is unable to attend any portion of the program.
  • If a student needs to miss time during a Workshop or Intensive, their parent or guardian (or the student if they are 18 or older) must submit a request via email and receive confirmation of the absence AT LEAST 24 HOURS IN ADVANCE.

 

THANK YOU!
Thank you for being a valued part of the BAA family!